Our Team

Joshua Phipps

Managing Director

Joshua.phipps@marketmakers.net.au 

As Co-Owner & Managing Director of MarketMakers, Josh plays a pivotal role in driving the company’s continued growth and success. With a genuine passion for the window furnishings industry, he brings both energy and strategic vision to the business.

Originally from country NSW, Josh’s journey has taken him through Adelaide and into South-West Sydney, where he has developed both personally and professionally. Today, he leads a thriving wholesale operation, supplying premium window furnishing solutions to leading retailers across Australia.

Josh is deeply committed to building strong, long-term relationships with customers, underpinned by trust, consistency, and service excellence. His industry knowledge, hands-on approach, and unwavering loyalty make him a respected leader and a key force behind the MarketMakers brand.

Sam Phipps

Co-Owner

Sam.phipps@marketmakers.net.au

As Co-Owner of MarketMakers, Sam plays an integral role in continuing the proud Phipps family legacy, originally established by his father, Harry, founder of MarketMakers Aust Pty Ltd.

Bringing a sharp mind and approachable nature to the business, Sam is actively involved in maintaining strong relationships with customers and industry partners, ensuring the values the company was built on remain at the forefront.

Sam supports the day-to-day operations across the business, from logistics and ordering to administration, helping ensure everything runs smoothly behind the scenes. His hands-on approach, reliability, and commitment to service make him a valued leader within the MarketMakers team.

Christian Gallardo

Sales Manager

christian@marketmakers.net.au

Christian joined MarketMakers in 2025, following more than a decade working alongside the team as a contractor installer. With over 15 years of hands-on experience in the window furnishings industry, he brings a deep understanding of products, installation, and customer needs.

As Sales Manager, Christian works closely with customers to provide practical solutions and tailored advice, ensuring every project is approached with confidence and clarity. His strong product knowledge, problem-solving ability, and proactive approach allow him to deliver outcomes that meet both functional and aesthetic requirements.

Known for his reliability and exceptional customer service, Christian is committed to building strong relationships and delivering a seamless experience from initial enquiry through to completion.

Nicole McLean

Shutters & Operations

info@marketmakers.net.au

Nicole has been a key part of the window furnishings industry since 2015, bringing a strong foundation of experience across shutters, customer service, and business operations.

At MarketMakers, Nicole plays a central role in managing the shutter division, overseeing ordering, logistics, and coordination between management, factory teams, and customers. Her hands-on involvement ensures every order is processed efficiently and delivered to the highest standard.

Beyond shutters, Nicole is heavily involved in the day-to-day running of the business, providing exceptional customer service and supporting overall operations. While she also contributes to marketing and promotions, her primary focus lies in delivering a seamless experience for customers and maintaining the smooth flow of the business.

Organised, reliable, and detail-oriented, Nicole is an integral part of the MarketMakers team and a trusted point of contact for both customers and suppliers.

Emma Hart

Blinds & Operations

orders@marketmakers.net.au

Emma has been part of the window furnishings industry since 2017, bringing strong experience across blinds, customer service, and business operations.

At MarketMakers, Emma manages both the Fly-In Blind Program and the Allure Breeze program, overseeing coordination, ordering, and delivery to ensure each project runs smoothly from start to finish. Her attention to detail and organised approach play a key role in maintaining efficiency across these core areas of the business.

Emma is also heavily involved in the day-to-day running of the business, supporting customers and internal operations to ensure a seamless experience at every touchpoint. Known for her reliability and structured approach, she is a valued member of the team and a trusted point of contact for customers and suppliers alike.

Michael Alarcon

Warehouse Manager

warehouse@marketmakers.net.au

Michael joined MarketMakers in 2026, bringing with him several years of hands-on experience in the window furnishings industry. With a background in installing both blinds and plantation shutters, he offers valuable product knowledge and practical expertise to his role.

As Warehouse Manager, Michael oversees the day-to-day operations of the warehouse, including receiving, organising, and dispatching orders. His structured approach ensures products are handled efficiently and accurately, supporting the wider team and keeping operations running seamlessly.

Committed to maintaining a safe, organised, and high-performing warehouse environment, Michael plays a key role in the smooth delivery of our products. His strong work ethic and attention to detail make him an important part of the MarketMakers team.